- All in-stock products will ship out within 2 business days of order being placed.
- We provide free shipping via USPS for all direct consumer orders. Other options are available at the consumer’s expense.
- Wholesale customers are responsible for all shipping fees.
- We currently ship to U.S. domestic addresses only. For International inquiries, please email [email protected].
- We do not conduct business with minors or adults intending to distribute or resell our products to minors.
- Once your order is placed, you will receive a confirmation email with your tracking code and order verification.
- We are not responsible for packages being determined “undeliverable address” so please ensure that your shipping information is correct.
- Our warehouse hours of operation are M-F, 9AM-5PM (EST). All reasonable efforts will be made outside of those days/times, if needed.
- All e-liquid sales are final. To control the safety of our products, we are unable to accept returns. No exceptions.
- Non e-liquid returns can be accepted within 10 days of delivery. Please email [email protected] for authorization. The customer will be responsible for all return shipping costs.
We hope that you enjoy your products and we will make every reasonable effort to ensure your 100% satisfaction. If we can be better in any way, please let us know!