- All in-stock products will ship out within 2 business days of order being placed.
- We provide free shipping via USPS for all direct consumer orders. Other options are available at the consumer’s expense.
- Wholesale customers are responsible for all shipping fees.
- We currently ship to U.S. domestic addresses only. For International inquiries, please email firstname.lastname@example.org.
- We do not conduct business with minors or adults intending to distribute or resell our products to minors.
- Once your order is placed, you will receive a confirmation email with your tracking code and order verification.
- We are not responsible for packages being determined “undeliverable address” so please ensure that your shipping information is correct.
- Our warehouse hours of operation are M-F, 9AM-5PM (EST). All reasonable efforts will be made outside of those days/times, if needed.
- All e-liquid sales are final. To control the safety of our products, we are unable to accept returns. No exceptions.
- Non e-liquid returns can be accepted within 10 days of delivery. Please email email@example.com for authorization. The customer will be responsible for all return shipping costs.
We hope that you enjoy your products and we will make every reasonable effort to ensure your 100% satisfaction. If we can be better in any way, please let us know here!